Information Collection and Use Use of Information
Service Enrollment and Usage
Our services will arise in conjunction with your application for and consummation of a loan or other service/product with one of our partner companies (a “Provider”). We may use your mobile telephone number to send you SMS text messages to process our services, and your email address for that same purpose. We may use your user name, password, account information, and biometric information to verify your identity and your account information, to protect against possible fraud, and to determine periodic account balance information. We may ask you to provide us a unique identifier in order to identify you in case you forget your password. We will use your e-mail address and/or mobile telephone number as our primary sources of contact with you regarding our service. In the event you receive AccountLogic newsletters you no longer wish to receive, you may unsubscribe to them by following the instructions provided in each e-mail newsletter. We will not sell or share your personal information or contact information with any unaffiliated third parties for marketing purposes. We collect your personal information and share it with the Provider of your choice in conjunction with the loan or other service/product you have sought from that company, and we understand that you have given express instruction for doing so. We also may periodically review your bank or financial institution account information for the business purpose of reviewing an account between you and your Provider, and we understand you have given express instruction for doing so. We may collect your biometric information to assist the Provider with identity verification, fraud prevention, and identity theft prevention. We will collect, store, and use the biometric information until the earlier of three years after Your last interaction with AccountLogic or the Provider, or when the purpose for collecting the biometric information has been satisfied.
Technical and Product Support
In order to provide you with technical and product support, we ask for your name and e-mail address. We may use your contact information to contact you regarding service updates or specific support questions. We may also contact you for additional opportunities to provide feedback on our products and services, unless you request not to receive such communications. If we are unable to access your account at your financial institution, we may use your personal financial information to maintain or repair the connection to your financial institution.
Information About Your Computer or Browser
AccountLogic collects information about your computer or web browser in order to analyze trends and administer our websites and to facilitate our identity verification, fraud prevention, and identity theft prevention services for our clients. We gather broad demographic information so we can provide our users and clients with a better web experience and appropriate products and services, and also to format e-mail messages to align best with your computer’s capabilities.
Aggregated Data About User Transactions
Links to Other Sites
Web Site Cookie Usage
Because of the nature of our business, our websites are not designed to appeal to children under the age of 18. Therefore, we don’t knowingly attempt to solicit or receive any information from minors.
Access to Your Information
With Our Approved Partners
We will provide to the Provider of your choice such personal information as may be necessary to effectuate the loan or other service/product for which you have applied. That personal information may include your name, email address, telephone number, bank or financial institution account information, bank or financial institution account balance information, and the results of our identity verification, fraud prevention, and identity theft prevention analyses.
With Service Providers
In some cases, we will employ or work with service providers such as security consultants, temporary workers, third-party software developers, or outsourcers to complete a business process or provide a service on our behalf. We may use service providers to deliver products or to send e-mails or text messages on our behalf. While this may require that we share some information, we will share only information the service provider must have to perform the requested services. For example, a service provider who delivers products on our behalf would need to have a delivery address, but not financial information. These service providers are strictly prohibited by contract from using your information for any purpose other than to act on our behalf.
For Legal Reasons
In some cases we may be required to disclose certain information to comply with the law, an investigation, or a legal process, such as a court order or subpoena.
In Case of a Sale of Business
Your information may be transferred in connection with a sale, merger, transfer, exchange, or other disposition (whether of assets, stock or otherwise) of all or a portion of a business operated by AccountLogic or its affiliates.
Information Opt-out Choice
When AccountLogic sends you information, we give you the opportunity to opt-out of receiving further information. Simply use the unsubscribe feature provided within each e-mail or text message, or contact us at 278 N. 5th Street, Columbus OH, 43215 or 1-888-808-2784. We may send you site and service announcement updates. You are not able to unsubscribe from service announcements, which contain important information about service. We communicate with you by e-mail and/or text message regarding issues relating to your account or to provide requested services.
We employ industry-standard physical, electronic, and procedural security safeguards to help protect the personally identifying information you have provided to us from loss, misuse, or unauthorized alteration.
You are responsible for protecting the secrecy of your AccountLogic account information. We recommend that you do not store secure pages in your cache or leave your computer unattended while you are logged in to any AccountLogic online services.
Correcting/Updating Personal Information
On our website, we provide you the opportunity to update or correct your account and financial information. You may review and update your contact information (name, address, and e-mail address) by contacting us at 278 N. 5th Street, Columbus OH, 43215 or 1-888-808-2784. You are responsible to keep on file with AccountLogic your current personal and financial information.
How to Contact Us